Call center call routing
How we can improve call center routing thanks to AI As clients, we have all gone to a customer service department where we have had to wait by the phone for an agent to answer, accompanied by music in the background, and sometimes even missing the call during the...
What is explainable AI (xAI) and why has it become critical to your business?
Is xAI the solution to the “black box” in machine learning? We are in the middle of a revolution: airBnb has revolutionized the way we look for accommodation on our holidays; Uber has transformed the way we move around...
Which countries invest the most in Quantum Computing?
Quantum Computing has aroused great interest around the world and will undoubtedly be of great importance in the years to come. In this article we will see which countries are exploring this revolutionary technology. But before we start let’s remember what...
Sectors where Quantum Computing will generate more business value in the short and medium term
Going beyond the classic computer Quantum Computing is an application of quantum physics that has great potential when applying it to companies. Quantum Computing uses qbits. Qbits are the smallest unit of information in quantum computers. Theese machines have...
